By accessing or using the services provided by ZeroFin LLC (“ZeroFin,” “Company,” “we,” “us,” or “our”), you (“Client,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Terms”). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
If you do not agree to these Terms, you must not use our services. Your continued use of the services constitutes acceptance of any updates or modifications to these Terms.
ZeroFin provides subscription-based access to dedicated software development teams, including but not limited to:
The specific composition of your team depends on the subscription plan selected. Team members are employed or contracted by ZeroFin and are assigned to work on your projects during the subscription period.
ZeroFin reserves the right to modify the services offered, including team composition and available plans, with reasonable notice to existing subscribers.
We offer multiple subscription tiers (Starter, Growth, Scale, Enterprise), each providing different team compositions and capacities. Current plan details and pricing are available on our website and may be updated from time to time.
Subscriptions are billed in advance on a monthly or annual basis, depending on the billing cycle you select. Payment is due on the subscription start date and on each subsequent renewal date.
We accept major credit cards and bank transfers for annual plans. By providing a payment method, you authorize us to charge the applicable subscription fees automatically.
We reserve the right to change our pricing with 60 days written notice. Price changes will take effect at the start of your next billing cycle following the notice period. Annual subscribers are protected from price increases until their current annual term expires.
If payment is not received within 7 days of the due date, we reserve the right to suspend services until payment is received. A late fee of 1.5% per month may be applied to overdue balances.
For complete details on our cancellation and refund policies, please see our dedicated Refund & Cancellation Policy.
Monthly subscriptions may be cancelled at any time with 30 days written notice. Services will continue through the end of the current billing period. No refunds are provided for partial months.
Annual subscriptions may be cancelled with 30 days written notice. A pro-rated refund will be provided for unused full months remaining in the annual term, less a 10% early termination fee.
New subscribers are entitled to a 30-day satisfaction guarantee. If you are not satisfied with our services within the first 30 days, you may cancel for a full refund of fees paid.
If you are dissatisfied with a team member's performance, we will replace them within 48 hours at no additional cost. Replacement requests do not constitute cancellation.
All work product created by ZeroFin team members during the course of your subscription — including source code, designs, documentation, databases, and related materials (“Work Product”) — is owned exclusively by you, the Client.
ZeroFin hereby assigns and agrees to assign to you all rights, title, and interest in and to the Work Product, including all intellectual property rights therein. We will execute any documents necessary to perfect this assignment.
Any pre-existing tools, libraries, frameworks, or methodologies owned by ZeroFin that are incorporated into the Work Product are licensed to you on a perpetual, non-exclusive, royalty-free basis for use in connection with the Work Product.
Team members may utilize open-source software in accordance with their respective licenses. We will maintain documentation of any open-source components used in your projects.
Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This includes, but is not limited to:
Confidentiality obligations survive termination of the subscription for a period of three (3) years. Standard exceptions apply for information that becomes public through no fault of the receiving party, was independently developed, or is required to be disclosed by law.
ZeroFin warrants that:
EXCEPT AS EXPRESSLY SET FORTH HEREIN, SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZEROFIN'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM.
IN NO EVENT SHALL ZEROFIN BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY.
You agree to indemnify and hold harmless ZeroFin, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the services, your violation of these Terms, or your violation of any rights of a third party.
ZeroFin agrees to indemnify you against claims that the Work Product infringes upon the intellectual property rights of a third party, provided that you promptly notify us of any such claim and cooperate in the defense.
Either party may terminate the subscription:
Upon termination, ZeroFin will deliver all Work Product to you, provide reasonable transition assistance for up to 14 days, and return or destroy any confidential information in our possession.
These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration administered by the American Arbitration Association, with proceedings conducted in Albuquerque, New Mexico.
We reserve the right to modify these Terms at any time. We will notify existing subscribers of material changes at least 30 days before they take effect via email. Your continued use of the services after changes take effect constitutes acceptance of the revised Terms.
For questions about these Terms, please contact us: